User awareness and partnership expansion

•    Promotion and training activities to
-  build capacity of users to understand the strengths and limitations of information provided by th e services (awaren ess training)
-  access and use of the ICEMON Service Portfolio (technical training)
-  establish user confidence in the delivered ice products and services
•    Establish mechanisms for user feedback to measure service quality
•    Expansion of the partnership network
-  initiate cooperation with other similar projects to prepare for second phase of GMES.
-  involvement of institutions outside the GMES countries
-  cooperation with all the key Arctic programs under Arctic Council, EuroGOOS/Arctic GOOS/BOOS. WMO/IOC/JCOMM. IMO, WCRP/CliC and others